Slow claims process:
- Traditional paper claim forms are a painstaking and slow customer experience.
- Leads to customer frustration and jeopardises brand loyalty.
Complex claims reporting:
- Customers do not list all assets, leading to insu cient insurance.
- As a consequence, the customer is rightfully not paid the full claim and both parties lose.
Recovery and identification of lost or stolen goods:
- Insurance companies reduce their claim ratios by being able to recover the lost or stolen goods, or not having to pay claims.